One call covers everything.
No extra charges for real support. Router configuration and technical consultation are included — the same team that installed your connection fixes it.
Installation Assistance
Network Troubleshooting
Speed Optimisation
Router Configuration
New connection or relocation — our technicians arrive on schedule, test the line, and leave only when it's running.
Dropped connection or slow speeds? Our local team diagnoses and resolves network faults without a week-long wait.
You should get the speed on your plan. We verify it end-to-end and adjust configuration until the numbers match.
WiFi band settings, device limits, guest networks — included at no extra cost, handled by the same technician.
Billing Support
Technical Consultation
Questions about your invoice or plan renewal? Reach our billing desk directly — no automated menus.
Planning a new office setup or upgrading your home network? Talk to our engineers before you commit to anything.
Tell us what's wrong.
Describe your issue and our local team will respond fast. Mon–Sat, 9 AM–8 PM. Most faults are resolved the same day.